Heritage Hanmer Springs is a 4.5 star hotel located in the glorious alpine spa and tourist village of Hanmer Springs, just 90 minutes North of Christchurch. If you enjoy the outdoors, feel comfortable living in a smaller community and like being hands' on, this could be the career move for you.We are looking for self-motivated, enthusiastic individual who is able to take responsibility and to work as part of a busy small team, working under pressure, to strict timelines. This is a very "hands-on" role and applicants must be physically fit , with excellent attention to detail, as you will be cleaning, checking completed rooms and releasing them.The successful applicant will be assertive, totally honest and reliable, with excellent communication and organisational skills.Previous housekeeping experience is essential. Minimum 30 hours a week, working over a seven day rostered week.Please apply sending your curriculum vitae and a covering letter.Applicants must be New Zealanders or hold a valid New Zealand work permit.
Opportunities to develop your career.Supportive, fun working environment.Staff meals and uniforms provided plus great staff discounts.Heritage Hotel Management operates Heritage, CityLife and Heritage Collection Hotels within New Zealand. At Heritage Hotels our focus is on delivering The Heritage Experience (T.H.E.), which promises guests an exceptional and personalised experience every time they stay with us, focused on sleep, eat, work or play. Our values are Honesty, Ownership, Passion and Empathy: these values define us as an organisation and are what we measure ourselves by, as well as the attributes that we look for in all of our employees.At present, we are seeking a Guest Services Agent based at the CityLife Hotel Wellington. This role would appeal to a candidate who is looking for a start in the hotel industry or someone with previous hotel experience looking for the next step by being part of an iconic New Zealand brand.In this role you will work alongside the hotel receptionist to manage the day to day needs of guests and the front office department, including greeting guests, delivering luggage to guest rooms, check-ins and check-outs, cash handling and posting charges, assisting guests with in-person and telephone inquires and general upkeep of front office and hotel public areas. This position is part time working approximately 32 hours per week, this role will involve weekend shifts as well as shifts during the week; shifts will be on a rotating roster covering early, late and some night shifts.To be successful in this position you will bring your experience working within a hotel or customer service environment along with a genuine ambition to lay down the foundations for a brilliant hospitality career. You will demonstrate your ability to perform within a close knit team environment, use your interpersonal skills to go above and beyond guest expectations, manage guest confidentiality and take ownership of day to day front office operations.In addition to a competitive hourly wage, we can offer other benefits including discounted accommodation, uniforms and dry cleaning, complimentary staff meals while on shift and the chance to be part of a committed team and an opportunity to enhance your skills and knowledge.
Job Reference: 3671540 | Location: Wellington City | Listed: 02 August 2017
At CityLife Hotel Auckland, we pride ourselves on our values and aim for a level of service that will exceed the expectations of our guests. CityLife Hotel is part of Heritage Hotels Group. We are looking for a professional and dedicated Guest Services Supervisor. The successful candidate must be passionate about providing exceptional service and have a genuine and natural ability work with our guests from all around the world. This is a Full-Time role; this position will offer the successful candidate a fantastic opportunity to make their mark within the Heritage Group.Responsibilities include but are not limited to:Ensuring staffing levels are maintained working in conjunction with the department rosterAssisting the Head Concierge with the day to day running of the departmentEnsuring the Concierge department is providing exceptional customer service that is reflective of our brandCoaching, mentoring and training the Concierge teamTo be successful you will have the following attributes:Hold a full clean New Zealand Driver's licenseExcellent leaderships skillsPrior experience in a similar role in a 4 or 5 star propertyProven ability to Manage, motivate and lead a teamHigh level of customer serviceExcellent written and verbal communication skillsFlexibility to work weekends and rostered shiftsA high level of personal presentationIf you are passionate about this industry and delivering great service, if this opportunity fits your experience and you want to join the friendly professional team at CityLife Hotel Auckland please apply now.
Job Reference: 3673145 | Location: Auckland City | Listed: 04 August 2017
Work in a great team environmentGreat staff benefits including staff meals, training and complimentary hotel nightsTake your career to the top with Heritage HotelsHeritage Hotel Management operate Heritage, CityLife and Heritage Collection Hotels within New Zealand. Our focus is on delivering The Heritage Experience (T.H.E) which promises an exceptional and personalised experience every time a guest stays with us. Our H.O.P.E. values of Honesty, Ownership, Passion and Empathy define us as an organisation. We measure ourselves by these values, and are attributes we look for in all of our employees.We are currently seeking a positive, customer focused full time reservations agent in our busy Central Reservations Office, as part of our national sales team based in Auckland. This role will be responsible for processing and inputting FIT reservations, maximising rooms' revenue and average room rate for all our hotels, with an emphasis on our two Auckland properties - Heritage Auckland and CityLife Auckland.You will have pride in customer service, endless enthusiasm, excellent communication skills, a passion for hospitality, and the ability to interact positively with both internal and external customers.Skills and experience required:Knowledge/experience with Opera (our PMS system)Relevant degree or Diploma in Hospitality Management (or similar) is desirableGreat attention to detailHigh level of communication skills, both written and spokenStrong organisational and time management skillsCustomer service focusFormer hotel reservations experience requiredExperience in a call-centre sales environment would be preferableApplicants should be flexible and able to work according to business demands. Typical working hours will be shifts between 8am - 7pm, Monday to Friday, and 9 am - 4 pm on Saturdays: however statutory holiday cover may also be required during high demand periods. If you are looking to take the next step in your career this could be the opportunity you've been waiting for.In return, Heritage Hotels can offer you the chance to work in a friendly team environment, on-going training opportunities, and some great staff benefits.Applicants must have the legal right to work in New Zealand to be considered for this role.
Job Reference: 3679262 | Location: Auckland City | Listed: 04 August 2017
Be part of an organisation that puts the needs of the people who live in our care homes first.As a Housekeeper, you will provide support and assistance to residents / care partners to ensure the cleanliness of the residents' home is maintained to a high standard. Opening at the end of 2017, new care suites will be home to 48 residents in four 'households' at Selwyn Oaks Village in Papakura. Each household will function just like home, with its own living room and open plan kitchen and large balcony for relaxing. Whanau and friends will be able not just to visit, but help to care for their loved ones by for example using the household kitchen to prepare a meal and stay overnight in a guest room.As part of this exciting new development we are seeking a Housekeeper to join the team. Reporting to the Care Manager, you will be performing basic household duties i.e vacuuming, cleaning bathrooms, delivering household linen etc. Working with the household team and residents you will ensure the home is maintained to a high standard. To be successful in this role, you must be passionate about working in an aged-care environment.Other requirements include:-Previous housekeeping experienceAbility to work within the team.Strong communication skills.Level 2 cleaning qualification is advantageousThis position is scheduled to work 21 hours per week;Monday 07:30-12:30 & Tuesday - Friday 14:00 - 18:00This role represents a great opportunity to work in a professional, growing organisation, where you can make a real difference to the lives of our Elders. We offer an opportunity to work in a unique care home, a new care facility, an extensive education programme and genuine opportunities for further development.If you think you have the skills, experience and attitude needed to excel in this role, apply now.
Our vision is 'A World Strong with Children'. We have a therapeutic culture of care that underpins our support of children and families. We provide a 24 hour, seven day a week out of home service for children aged 5 - 13 years and their families.We are seeking an experienced Cook to join our Support Services team. This will be a Fixed Term Contract finishing on 15 December 2017, with a view to extending the contract further if necessary.Are you:An experienced cook?Keen to join an enthusiastic team committed to working with children and their families.Passionate about the rights of children and families?What do you need to succeed? An NZ Certificate in Hospitality - Level 3.Excellent kitchen management skills.An effective team player with the ability to relate positively to a wide range of people.Excellent verbal and written communication skills.A commitment to the Treaty of Waitangi and a knowledge of Tikanga Maori or a desire to learn.The ability to remain objective and non-judgemental.A commitment to professionalism.Full drivers licenceHours:Shift and weekend work will be required.For enquires please contact Christine Bright during office hours on 06 364 8069
New Zealand's premier Auckland accommodation is a vibrant mix of London sophisticated, Sydney cool and New York style. We have an opportunity for an experienced Receptionist to be the face of our hotel.What do Rydges offer?Ongoing training and development for your hospitality careerFree meals, discounted accommodation across the network and discounted movie ticketsBe part of a global networkWhat do you need to succeed?Attitude is most important! You will be dynamic, energetic and willing to learnWe are looking for people who want to make a career in the hospitality industryExperience in a similar role would be an advantageWhat will you do every day?You'll know the hotel rooms like the back of your hand, and be able to advise guests of all the finer details, such as amenities, configuration, positioning, layout and features.You won't just attend to our guests, you'll anticipate their needs and provide solutions before they even know they need them!As the face of our hotel, you will offer a warm and friendly salutation to hotel guests as they enter and depart from the hotel.You'll check guests in and out with efficiency and friendliness, as well as process daily guest transactions and accountsAs the resident destination expert you will advise guests on local attractions, services available and any special events taking place.You'll liase with the Housekeeping, Reservations and Maintenance departments to ensure that the Hotel's rooms are properly prepared for arriving guests.Don't miss out on this opportunity! Apply today.
Job Reference: 3645406 | Location: Auckland Central | Listed: 25 July 2017
YHA New Zealand is a leading name in hospitality and tourism and we're really proud about it. We have hostels located throughout New Zealand and can offer you plenty of opportunities in this exciting and dynamic industry.YHA Franz Josef is looking for a talented and customer focused individual to join the team. The role is for 40 hours per week and is permanent. It will suit you if you are motivated, computer savvy and have a desire to work in a busy, team environment. Although hostel experience is not essential, some experience in the following areas would be beneficial; customer service, travel sales, reception, cleaning, tourism, accommodation.Day to day activities are customer service, attending reception and answering guest enquiries, some cleaning duties, booking domestic travel and activities, and ensuring YHA is a great kiwi experience for guests. Full training will be provided and onsite staff accommodation.A little about Franz Josef... Franz Josef is a small but busy village situated at the base of a glacier on the wild West Coast of the South Island. If you would enjoy this type of wilderness setting; and you have a passion for tourism and the local attractions that Franz Josef has to offer you could do well in this role. Franz Josef is a popular tourist destination that is on many international travellers' itineraries.If you're itching to embark on a journey into hospitality and tourism alongside the YHA community of travel lovers, adventurers, customer services stars and go-getters, then come along and join YHA.
Job Reference: 3652427 | Location: Franz Josef Glacier | Listed: 21 July 2017
New Zealand's premier Auckland accommodation is a vibrant mix of London sophisticated, Sydney cool and New York style. We now have an opportunity for an energetic, well-presented person to take up the Full-time position of Concierge for our Concierge Desk.This position will suit those who have a genuine passion in delivering the best guest service at all times in a warm friendly manner. In the role as a porter you always go the extra mile and assist with all queries surrounding a guest's stay. You will be supporting the front office team in handling car parking, luggage assistance, local knowledge, activity bookings and lots moreWhat do Rydges offer?Ongoing training and development for your hospitality careerFree meals, discounted accommodation across the network and discounted movie ticketsBe part of a global networkWhat do you need to succeed?Previous hotel experienceStrong local knowledge of restaurants, facilities and activitiesThe ability to multi-taskPreferably some knowledge in OPERAFull clean NZ driver's license with the ability to drive manual and automatic carsAbout you:You have an outgoing personality, a winning smile, a positive attitude and loads of initiativeYou are creative with an entrepreneurial spiritYou are always happy, never satisfiedYou are enthusiasticYou know when to stop talking and really LISTENYou have a passionate work ethic… as if you were the owner of the placeYou possess outstanding communication skills and is impeccably groomed.You are be able to work autonomouslyYou are able to think outside the squareYou are able to work shiftwork which involves various shifts including evenings and weekendsYou are interested in a long-term career in hotelsDon't miss out, apply now!
Job Reference: 3665864 | Location: Auckland Central | Listed: 02 August 2017
Millbrook Resort is an internationally acclaimed lifestyle resort and one of Queenstown's most respected employers. We seek exceptional people to deliver an authentic five star experience to our guests.Front Office Duty ManagerThis is a truly exciting career opportunity for an experienced Front Office professional to develop their career and add real value to our operation.The ideal applicant will have previous Duty Management experience within a Front Office background at a 4/5 star level. With a strong Hotel/Resort operational focus, they will be confident and capable of managing a diverse Front Office team to ensure that everyone is delivering an exceptional guest experience.A current General Manager's certificate is preferable. This role will involve shift work, including weekends.The successful candidate will have:A passion for service delivery and the Hospitality IndustryKnowledge and experience with Opera Hotel Management systemsA minimum of 2 years' experience in a similar role at 4/5 star levelExcellent Guest relations and communication skillsA high level of attention to detail and exceptional organisational skillsIf you wish to work in this challenging role and have the attributes above, we'd love to hear from you.